Bimodal IT: Creating Rifts or Opportunities?

As a result of consumer driven conveniences via applications ‘that just work’, employees are expecting more flexibility, capability and speed of delivery from their IT group than ever before. Enterprise IT can address these requirements with┬áthe cloud and the efficiencies it can bring to a business if they standardize and streamline processes. Never before has […]

How to Get People to Read your Notification

Business support groups like HR, IT, facilities, etc. need to communicate changes and updates out to employees often. Probably too often. You can’t blame these groups though, they have a responsibility to communicate compliance rules, training, changes to processes, downtime and improvements. Your email is probably already inundated with useless information and now these notifications […]

SDDC and Self Service: Two Old Problems are New Again

A while ago, I attended an excellent conference held by EMC around the software defined data center (SDDC). It was an eye opening experience into the types of efficiencies an SDDC can offer, but beyond that, it gave a glimpse into the future of IT, at least from the participating vendors’ point of view. Over […]

Roast Beef and IT

I recently came across a neglected IT system. The software itself was up to date and patched, but the processes and management of this system had fallen away. The explanation I received was a story that I hadn’t heard before, but one that is used frequently to describe such a phenomenon in a business. The […]